Shipping Policy

Shipping Policy – Ayat’e Jewels

Last Updated: 16 November 2025

At Ayat’e Jewels, we aim to deliver your products quickly, safely, and efficiently. Please read the details below to understand our shipping process.


📦 Order Processing Time

  • Orders are processed within 1–2 business days after successful payment.

  • Orders placed on Sundays or public holidays will be processed on the next working day.


🚚 Delivery Time

India (Domestic Shipping):

  • Standard Delivery: 4–8 business days

  • Metro cities: 3–5 business days

  • Remote areas: 6–10 business days

Note: Delivery times may vary due to courier delays, festivals, or weather conditions.


🌍 International Shipping

Currently, Ayat’e Jewels does not offer international shipping.
(If you start shipping internationally later, I can update this section.)


💲 Shipping Charges

  • Shipping charges will be calculated at checkout based on your location.

  • Free shipping may be offered during special promotions.


📦 Order Tracking

Once your order is shipped, you will receive:

  • A tracking number

  • Courier name

  • Tracking link (via SMS/Email/WhatsApp)

You can track your package any time using the link provided.


❗ Delayed / Lost / Stuck Shipments

If your package is:

  • Delayed

  • Lost

  • Showing no movement for 3+ days

  • Marked as delivered but not received

Please contact us immediately at:
📧 ayatejewels@gmail.com
📞 +91 9209627456

We will raise a complaint with the courier and resolve it for you.


📦 Wrong Address / Incomplete Address

  • If the address provided is incorrect or incomplete, delivery may fail.

  • In such cases, re-shipping charges will apply.

Please double-check your address before placing an order.


🚫 Non-Delivery Due to Customer Unavailability

If the courier attempts delivery 3 times and the customer is unavailable, the package may return to us.
Re-shipping charges will apply for sending it again.


📸 Proof of Delivery

For safety, the courier may capture:

  • Delivery OTP

  • Delivery photo

  • Signature

This ensures secure and verified deliveries.


📍 Shipping Area

We deliver to all serviceable pincodes in India.